Loading…
Loading…
Privacy
This is a shul, not a data business. Almost everything below exists because you asked us for something and we needed a way to answer. Where we could avoid collecting something, we have.
A contact message, prayer request, letter to the Rebbe, rental inquiry or school question stores what you typed — typically your name, email, phone and the message itself — and emails it to the member of staff who handles that kind of thing. It stays in our records so we can find it again when you call about it.
If a form has a box asking whether we may write to you, ticking it records your consent: what you agreed to, the date, and which form it came from. That record is append-only, so if you later ask us to stop, the history of what you agreed to and when is still intact rather than quietly rewritten.
Donations are handled by Stripe. Your card number, expiry and security code are entered on Stripe’s own page and never reach our server — we could not show them to you if you asked. What we keep is your name, email, the amount, the fund, the date, and an identifier Stripe gives us so we can match a receipt to a payment.
If you set up monthly giving, we keep the identifier Stripe uses for that subscription so you can change or cancel it yourself from Manage your giving without having to ring us.
A donor’s name appears on a public donor wall only where they have been asked and have said yes. Where nobody has been asked, the answer is treated as no.
Registering a child for Hebrew School, preschool or camp means telling us about allergies, medical conditions, emergency contacts and who may collect them. We would rather not hold any of it, and we hold it as carefully as we know how:
We ask parents for this, not children. Nothing on this site asks a child for information about themselves.
A mikvah booking is treated differently from everything else on this site, and deliberately so. The name, contact details and any note are encrypted at rest. The booking is never linked to your record in our contact system. The pages are excluded from search engines, from this site’s own search, and from every statistic we keep. Your contact details are erased on a schedule after the appointment.
Appointments with the Rabbi or Rebbetzin are ordinary correspondence and are not encrypted in that way, but the pages are still kept out of our visitor statistics, because the address of an appointment page contains its own identifier.
Confirmations, receipts, Yahrzeit reminders and the newsletter are delivered through Resend, which handles the sending on our behalf. Every bulk email carries a one-click unsubscribe link that works without logging in and without asking you why. Our emails carry a tiny image that tells the office whether and when a message was opened, and nothing else about you. Letters to the Ohel, mikvah bookings and sign-in links carry none.
We count page views, so we know which pages are worth keeping. What is stored is the page address, a random identifier that lives in your browser tab and is gone when you close it, and the site you came from if there was one. No IP address, no cookie, no profile, no third party. Nothing under /mikvah, /appointments or /booking is counted at all.
Typing in it sends nothing. The list of pages narrows in your own browser as you type, and a half-written question you think better of has gone nowhere.
Pressing the button does two things. We keep the question and what you were answered, so we can see what people are asking us and fix what the site does not say. Nothing is stored beside it — no name, no address, no cookie, nothing that joins two questions to one person — so we can see what was asked and can never see who asked it. It is deleted after ninety days.
And if no answer on this site covers your question, the question itself is sent to be answered by an AI service. Times, prices, and anything that is a question for the Rabbi are answered before that happens and are never sent. If what you want to ask is private, please ring us on 408-910-2034 instead, and a person will answer.
Stripe, for payments. Resend, for email. Our own server, which we run. That is the whole list. We do not sell or share your information for anybody else’s purposes, and there is no arrangement under which we could — there is nobody to share it with.
We would disclose information if the law genuinely required it. If that ever happens and we are permitted to tell you, we will.
Write to Info@chabadalmaden.com or call 408-910-2034 and ask us to tell you what we hold about you, correct it, delete it, or stop writing to you. We will do it. You do not need to give a reason, and asking will not change how you are treated here.
If you are in California, the CCPA gives you those rights formally, including the right not to be treated differently for using them. We do not sell personal information, so there is nothing to opt out of on that front.
This describes what the software actually does, written by the people who built it and checkable against the code. It has not been reviewed by a lawyer. If you are relying on it as a compliance document rather than as an honest account, get counsel familiar with non-profit and California privacy law to read it first — and tell us what to change.
If anything on this page turns out not to match what the site does, that is a fault worth telling us about, and we would rather hear it. Info@chabadalmaden.com.
Ask what we hold about you, have it corrected or deleted, or stop our email. Say which, and a person does it. You do not need to give a reason.